BRITISH AIRWAYS LONG HAUL
British Airways is one of the few airlines in the world to offer 4 cabins on the majority of its long-haul flights. These are World Traveller, World Traveller Plus, Club World & First Class. Like most airlines however, there are different versions of the various cabins depending on routes flown, aircraft type utilised and fleet renewal schedules.
World Traveller is British Airways economy class product and the cabin, alas, that most of us will never progress beyond. Before the flight, and from 24hrs before departure, passengers in World Traveller can check in online or via their mobile phone, choose their seats and print off a boarding pass. For those who prefer to wait, it is possible to check in at the airport instead. World Traveller passengers are each entitled to one piece of free checked-in luggage (max weight 23kgs) although Gold & Silver Executive Club members are entitled to an additional checked bag up to 32kgs as part of their free allowance. All passengers may also take 2 pieces of hand luggage onboard the aircraft.
Onboard, seat configuration varies from aircraft to aircraft although seat pitch tends to be a relatively standard 31 inches. Seats are all ergonomically designed and come complete with lumbar support, adjustable headrest and recline. Blankets and cushions are provided free of charge while eyeshades and flight socks are available on request.
All World Traveller seats also come with their own seat-back tv with a wide program of audio/visual entertainment including the latest films, tv episodes, audio books and games. British Airways is currently rolling out AVOD (Audio & Video On Demand) across its fleet with even more options to choose from as well as complete passenger control.
Cabin crew are on hand throughout the flight to offer passengers complimentary drinks as well as tasty three course meals geared to the time of day and route flown. Passengers with special dietary requirements can pre-book their meals at the time of booking.
Finally, for those passengers travelling with children, British Airways has a number of policies in place to make the journey as enjoyable and stress-free as possible. These include a ‘feed kids first’ policy, a Skyflyer activity pack for kids aged 3-5 and 6-12 plus, of course, a wide variety of cartoons, children’s programs and family films on their personal seatback tv.
New World Traveller
British Airways is currently in the process of updating World Traveller with a more contemporary look, entirely new seats and significant improvements to inflight entertainment – a screen than is 35% bigger than before, a wider range of programs, a USB & RCA combo port and in-seat power socket. The new economy cabin is available on all 777-300 aircraft and will be rolled out across the majority of 777-200 and 767-300 operating out of Heathrow as well as the new A380 and 787. It is not clear if or when the new World Traveller product will be added to the 747 or any of the Gatwick fleet.
World Traveller Plus
World Traveller Plus is British Airways premium economy product occupying its own dedicated cabin with a maximum of 6 rows. Depending on the aircraft, seat configuration is either 2-4-2 or 2-3-2.
Passengers will immediately notice the the larger seats with adjustable headrest, lumbar support, leg-rest, increased leg room (seat pitch of 37 inches) and greater seat recline. Having made themselves comfortable, passengers will be offered a complimentary newspaper and provided with a personal amenity kit that includes earplugs, toothbrush, toothpaste, flight socks and eye mask.
As part of the enhanced service, passengers in World Traveller Plus will also enjoy 3 course meals for breakfast, lunch and dinner with all main courses designed by leading chefs. In addition, on flights operating to and from London Heathrow or Gatwick, the choice of main course will come from the Club World menu.
Inflight entertainment is provided by personal seatback tv with a wide range of audio and visual programs. A selection of complimentary magazines are also available. For those passengers who wish to catch up on some work all seats in World Traveller Plus have laptop power and an in-seat phone.
New World Traveller Plus
The new cabin will have the same contemporary look as the new World Traveller cabin, new seats with added recline and, again, significant improvements to inflight entertainment – a screen that is 60% bigger than before, increased audio and video content, two USB ports and an RCA port together with an in-seat power socket. As with the new World Traveller cabin however, the new World Traveller Plus cabin is not expected to be fitted to any of the airline’s 747 aircraft, nor any of its Gatwick fleet.
British Airways was the first airline to introduce a dedicated business class cabin and, since then, its Club World service has won awards and admirers across the world. The whole experience begins at the airport with access to a variety of lounges providing complimentary food & drinks, internet access and somewhere to relax or work in peaceful, comfortable surroundings.
Once onboard, travellers can work or relax in their own very personal space. For those who wish to work there is a generous sized desk, in-seat phone and personal laptop power socket. For those who wish to relax, the new AVOD Entertainment system offers over 200 entertainment options with crystal clear sound thanks to the noise-cancelling headphones provided. For passengers on overnight flights, or just looking to catch a few winks, British Airways is famous as the being the first airline in the world to provide seats that convert into entirely flat beds. The most recent improvements to the Club World seats have simply made them more spacious and comfortable than ever.
Many travellers now opt to dine in the airport lounge before boarding so that, once onboard, they can get on with their work or go straight to sleep. For those travellers who wish to dine inflight, the Club World Menu is designed and inspired by some of the world’s leading chef’s.
British Airways new First provides passengers with the ultimate in airborne luxury. Exclusive check-in and lounges, elegant cabins , unmatched personal comfort, fine dining and flawless service all combine to make First the flag-bearer for luxury travel.
British Airways new First is available on the majority of planned long-haul aircraft and can be experienced on all flights between Heathrow & JFK, Lagos, Tokyo Hong Kong, Shanghai & Sao Paulo.
Across its route network British Airways offers its First passengers over 60 of its own elegant lounges as well as access to some 90 partner lounges. None is more luxurious than the Concorde Lounges at Heathrow Terminal 5 & New York JFK. Features of these lounges include – superb dining with elegant, private booths and full waiter service; complimentary champagne, fine wines, freshly ground coffee and Afternoon Tea; well-appointed business suite with boardroom facilities, internet and printer access; private cabanas: hotel–style rooms with a comfortable day bed and en–suite bathroom; a spectacular terrace and viewing area. Passengers in First can also relax at the exclusive British Airways Elemis Travel Spas located at Heathrow Terminal 5 (departures and arrivals) & Terminal 3 (departures).
As many passengers in First want to get to sleep or work as soon as they board the aircraft, lounge dining is a popular feature of the First experience. Pre–flight dining is available on all flights departing after 20:00 from London Heathrow, New York JFK, Newark, Philadelphia, Washington, Toronto, Chicago and Boston.
Once onboard, passengers in First will discover an exclusive, refined cabin with just a handful of luxurious, individual suites. These unique suites have been designed entirely with the passenger in mind and include numerous features such as – seats that are now 60% wider at the shoulder; a personal wardrobe; a new lighting system designed to create the most natural and relaxing environment possible; electronic blinds spanning 2 windows. For those passengers looking to get to sleep, a Turndown Service is available at any time of day while soft cotton pyjamas are also available. All bedding includes quilted mattress and 400-thread Egyptian cotton duvet and pillow. Every passenger in First also receives their very own luxury amenity kit with products from D.R Harris & Co enclosed within a stylish Anya Hindmarch bag designed exclusively for British Airways.
For those passengers who wish to dine onboard, the First service boasts menus designed and inspired by some of the world’s leading chefs and created using only the finest ingredients. With the emphasis very much on both excellence and individuality, passengers in First can choose between either an informal meal service, served on their side table, or a more formal experience with crisp white linen and fine bone china; whatever option they choose, all meals in First are served on an a la carte basis at a time of the passengers choosing. Passengers departing from the UK can also opt for “Catch of the Day”, delicious seafood supplied by Loch Fyne in Scotland.
At any time during the flight passengers can also avail themselves of the Bistro service which offers salads, soups and hot sandwiches. For those First passengers travelling on afternoon flights, a superb Afternoon Tea is also served, inspired by the famous Dorchester hotel in London, with a selection of wonderful sandwiches, cakes and teas.
No matter the time of day, First passengers also have access to a wide variety of premium wines, champagnes, spirits and soft drinks, all carefully selected by the world’s leading experts in their fields.
The First entertainment system has also been updated to provide passengers with high quality 15–inch screens and noise–cancelling headsets. A large selection of movies, tv programs, albums and audio books are all available on demand together with a selection of interactive games for the young and young at heart. For those passengers who prefer to use their own entertainment devices, all suites have their own individual power points.
BRITISH AIRWAYS SHORT HAUL
Euro Traveller is British Airways economy class for short-haul travel within Europe and selected North Africa destinations. As with World Traveller, 24hrs before departure passengers can check in online or via their mobile phone, choose their seats and print off a boarding pass. For those who prefer to wait, it is possible to check in at the airport instead. Euro Traveller passengers are each entitled to one piece of free checked-in luggage (max weight 23kgs) as well as 2 pieces of hand luggage. However, passengers flying Euro Traveller from Gatwick also have the option of reduced fares based on travelling with hand luggage only.
Once onboard, passengers can sit back and relax in comfortable leather seats with adjustable headrests. In addition, on certain longer flights (such as Athens & Istanbul) which are served by wide-bodied 767 aircraft, there is the added benefit of in-flight entertainment via seat-back tv.
Complimentary snacks and drinks are available on all Euro Traveller flights while breakfast is served on all early morning departures. Passengers flying from Heathrow can also start the day with a selection of complimentary newspapers before boarding.
On arrival at the airport, passengers travelling Club Europe can catch up on their work, relax and have a bite to eat at one of British Airways award winning-lounges, including the luxurious Galleries lounges at Heathrow Terminal 5.
Flying in Club Europe, passengers will also enjoy a complimentary bar, including champagne, as well as hot and cold meals that are suited to the time of day. For those passengers travelling before 10am, a full English breakfast is served while a Continental breakfast option is also available on selected routes such as Paris, Brussels & Amsterdam. For flights departing between 10am & 11.30 passengers will be offered an extended breakfast service to include a charcuterie and full bar service. From 11.30am onwards, a full lunch service is provided with the option of hot or cold dishes and full bar service. On flights between 2pm and 4.30pm, a traditional English tea will be served to include warm scones and savoury dishes.